SaaS for buildings and cities
Every broken tap gets a ticket. Every ticket gets fixed.
Idea Fusion Tech builds software that turns everyday problems into tracked, accountable work. Our Smart Facility Management platform lets anyone report a facility issue by scanning a QR code, and routes it straight to the team that can fix it.
Washroom tap leaking continuously
- Reported by QR scan
- Assigned to plumbing team
- Fixed, photo uploaded
- Supervisor sign-off
Smart Facility Management
A QR code in every room. Students, staff, patients or guests report an issue in seconds, and your maintenance teams get a clear queue with locations, photos and deadlines.
Scan the room's QR
Anyone scans the code by the switchboard, washroom or tap. No app download, no login.
Routed to the right trade
The ticket goes to electrical, plumbing or housekeeping, tagged with the exact room.
Fixed with photo proof
The technician closes the job from their phone with an after photo.
Supervisor signs off
The ticket closes only after an approver confirms the fix is done properly.
Anonymous reporting
People report what they see without creating accounts, so more issues get raised.
One QR per room
Simple to print and install. Each code knows its building, floor and room.
Trade-wise teams
Separate queues and approvers for electrical, plumbing, janitorial and more.
WhatsApp & push alerts
Staff are notified on their own phones for new tickets, rejections and approvals.
SLA warnings
Alerts go out before a ticket breaches its deadline, not after.
Multi-site admin
Run several campuses, hospitals, hotels or branches from one account, each with its own admin panel.
Hostels, labs, lecture halls and libraries across large campuses.
Hostel A · Room 112Classrooms, washrooms and buses, with one view across every branch.
Branch 3 · Class 7BWards and OPDs where a broken fixture can't wait until the next round.
Ward 4 · Bed bay 2Guest rooms and common areas, fixed before the next check-in.
Floor 6 · Room 604Traffic Violation Management
Citizens capture traffic violations on their phone. AI checks the evidence and reads the number plate, traffic police review the case and issue the e-challan, and the reporter earns a reward via UPI.
iOS · Android
Capture and earn
Photo or video with automatic GPS and timestamp, a violation type picker, live status tracking and an earnings wallet. Anonymous mode keeps the reporter's identity hidden from the violator.
Web
Review in under 90 seconds
A case queue sorted by AI confidence, full evidence viewer, one-click e-challan with Vahan integration, violation heatmaps and a tamper-proof audit log.
Cloud
Only good evidence gets through
Evidence quality scoring, duplicate detection, fraud flags on reporter behaviour, and a reward engine that pays out once the challan is paid.
Services
Custom software & SaaS builds
Have a process that still runs on registers, phone calls and spreadsheets? We design and build the software to run it properly.
Discovery & specification
We map your workflow with your team and write a clear functional spec before any code is written.
Working demo, fast
You see a live, clickable version early, so decisions are made on real screens rather than slides.
Build, launch, support
Web apps, mobile-first PWAs and admin dashboards, hosted and maintained for you.
About us
Technology built around the people who use it.
Idea Fusion Tech is an Indian software company that builds SaaS products for institutions and cities. We combine product engineering with a working understanding of HR and workplace culture, because software only succeeds when the technicians, supervisors and staff using it every day find it simple.
Give every institution a clear, accountable way to report, track and resolve everyday problems.
Buildings and cities where no reported issue is lost, ignored or left without an owner.
Accountability by design
Every issue has an owner, a deadline and a sign-off. Our products make responsibility visible.
People first
We design for the person on the ground, not only the admin. Fewer steps, no training manuals.
Data you can trust
Secure hosting, role-based access and audit trails across our platforms.
- Collaborate
We build with your team, not just for it. Every engagement starts with a functional spec agreed with the people who will use the software.
- Create
Working demos early, then mobile-first products that run on everyday smartphones and mobile data, with alerts on WhatsApp.
- Innovate
AI and automation where they remove real work: number-plate recognition, evidence scoring and SLA alerts before deadlines slip.
Book a demo
See it working in your own buildings.
Tell us about your institution and we'll set up a demo with your buildings and rooms. You can also reach us directly.